Better.com CEO Vishal Garg during the Zoom call in which he laid off about 900 employees.
Screenshot by Steven Musil/CNET (via TikTok)
Better.com CEO Vishal Garg is reportedly “taking time off” after apologizing Tuesday for laying off hundreds of employees via a Zoom call last week. The digital mortgage lender’s board of directors said Friday that it will hire an independent firm to do a “leadership and cultural assessment,” according to a report from Vice.
In an email to employees on Tuesday, which was posted on the Better.com site, Garg apologized for how he handled the layoffs. “I failed to show the appropriate amount of respect and appreciation for the individuals who were affected and for their contributions to Better,” Garg wrote. “I own the decision to do the layoffs, but in communicating it I blundered the execution. In doing so, I embarrassed you.”